📦  Shipping Information

We're a small, mama-owned business — every order is packed with care and love. Here's everything you need to know before your kit arrives.

⏱️  Order Processing Time

All orders are processed within 5–7 business days. We handpick and pack each kit ourselves, so your order gets the attention it deserves — not a warehouse rush.

Please note that business days do not include weekends or holidays. Orders placed on Fridays may not begin processing until the following Monday.

💛  Need your kit sooner? Reach out to us at Melinda@mamaswld.com before placing your order and we'll do our best to work with your timeline!

🚚  Shipping Methods & Delivery

We ship via USPS. Once your order ships, estimated delivery times are:

USPS Ground Advantage: 2–5 business days after shipping

USPS Priority Mail: 1–3 business days after shipping

Please keep in mind that these are carrier estimates and are not guaranteed. Delays can happen — especially during peak holiday seasons.

💰  Shipping Costs

Shipping costs are calculated at checkout based on your order weight and delivery address. You'll see the exact cost before you confirm your order — no surprises.

We're always looking for ways to keep shipping affordable for our families. Keep an eye on our email list for free shipping promotions!

📍  Order Tracking

Once your order ships, you'll receive a shipping confirmation email with your USPS tracking number. You can track your package at usps.com or directly through the link in your email.

Please allow 24–48 hours for tracking information to update after you receive your confirmation.

📮  P.O. Boxes

Yes! We ship to P.O. Boxes via USPS without any issues.

🔍  Lost or Missing Packages

If your tracking shows "Delivered" but you haven't received your package, here's what to do:

Check around your door, mailbox, and with neighbors — packages are sometimes left in unexpected spots

Wait 24 hours — carriers occasionally mark packages as delivered a day early

Contact your local USPS post office with your tracking number

If your package is still missing after 3 business days, email us at melinda@mamaswld.com and we will do everything we can to help

Please note: Mama's World is not responsible for packages lost or stolen after a confirmed USPS delivery. We recommend shipping to a secure location.

🏠  Local Pickup

Local pickup may be available depending on your location. If you're interested in skipping shipping altogether, contact us at melinda@mamaswld.com before placing your order and we'll let you know if we can arrange it.

📦  Questions about your order? We're always happy to help.

    Email us at melinda@mamaswld.com or visit mamaswld.com/contact-us

Mama's World  ·  mamaswld.com  ·  Last updated 2026

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

Melinda@mamaswld.com

🔄  Returns & Refunds

We want every Mama's World order to bring you joy. If something isn't right, we'll make it right — promise.

💛  Our Promise to You

We're a small business built on love, and we stand behind every product we ship. If your order arrives damaged, incorrect, or just not what you expected, reach out to us. We will always work with you to find a solution.

✅  Return Eligibility

We gladly accept returns on items that meet the following conditions:

The item is unused

The return is requested within 14 days of your delivery date

The item is in its original packaging

📩  How to Start a Return

It's simple — just email us at Melinda@mamaswld.com with:

Your order number

The item(s) you'd like to return

A brief reason for the return

We'll respond within 2 business days with next steps. Please do not send items back before hearing from us.

💸  Refunds & Exchanges

Refund: Once we receive and inspect your returned item, we'll process your refund to your original payment method within 5–7 business days.

Exchange: If you'd prefer a different kit, we're happy to arrange an exchange for an item of equal or lesser value.

Store Credit: Prefer to shop again? We can issue store credit — valid for 12 months from the date of issue.

🚚  Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent, damaged item, etc.).

We recommend using a trackable shipping method for your return. Mama's World is not responsible for return packages that are lost in transit.

⚠️  Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item — we are so sorry! This is our mistake and we will fix it immediately.

Please email Melinda@mamaswld.com within 7 days of delivery with:

Your order number

A photo of the damaged or incorrect item

We'll send a replacement or full refund at no additional cost to you — no need to return the item.

🚫  Non-Returnable Items

The following items cannot be returned or refunded:

Used craft kits

Seasonal or limited-edition kits marked as final sale

Gift cards

Digital downloads

Event deposits and bookings (see below)

🎉  Event Booking Cancellations

We know life happens! Here's our cancellation policy for events and party bookings:

Cancellations made 7+ days before the event: full deposit refund

Cancellations made 3–6 days before the event: 50% of deposit refunded

Cancellations made within 48 hours of the event: deposit is non-refundable

If we need to cancel due to unforeseen circumstances on our end, you'll receive a full refund or the option to reschedule at no cost to you.

🙏  Still have questions? We're real people who genuinely care.

    Reach out any time at melinda@mamaswld.com — we'll get back to you within 2 business days.

Mama's World  ·  mamaswld.com  ·  Last updated 2026

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one to two business day.

melinda@mamaswld.com

Craft Kit Safety & Compliance Information

Creative play inspired by curiosity, culture & care

ABOUT OUR KITS

Mama’s World™ craft kits are designed to encourage hands-on learning, creativity, fine motor skills, and imaginative play through guided art activities for children.

Each kit may include:

Plaster of Paris molds

Washable paint and/or washable markers

Paint brushes

Plastic paint pots

Magnets

Instruction materials

SAFETY INFORMATION

Recommended Ages

Preschool Kits: Ages 4–5 with adult supervision

School-Age Kits: Ages 6+ with adult guidance recommended

⚠️ WARNING

Not intended for children under 3 years.

Craft kits may contain:

Small parts

Magnets

Plaster materials

These items may present choking or ingestion hazards.

MATERIAL SAFETY GUIDELINES

Plaster of Paris

Do not ingest

Avoid inhaling plaster dust

Wash hands after handling

Paints & Markers

Washable and non-toxic

Do not ingest

Avoid contact with eyes

Magnets

Keep away from mouth and nose

Swallowed magnets may cause serious injury

ADULT SUPERVISION

Adult supervision is recommended during all crafting activities, especially for younger children.

PRODUCT CARE

Store in a cool, dry place

Keep unused materials sealed when possible

Discard damaged magnets or broken components immediately

COMPLIANCE NOTES

Mama’s World™ uses washable, child-friendly art materials sourced from reputable suppliers whenever possible.

Where applicable, art materials may conform to:

ASTM D-4236 non-toxic labeling standards

(Refer to individual material packaging for manufacturer-specific certifications.)

CONTACT INFORMATION

Mama’s World™

🌍 Creative Hands, Curious Minds

📞 773-234-1309

🌐 Mamaswld.com⁠�

For questions regarding materials, safety, or product use, please contact us directly.

Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.